Home Blog MSS Client Support Project Manager MSS Client Support Project Manager MSS Client Support Project Manager Bluevoyant is seeking a client-facing project manager for the design, deployment, and ongoing support of managed security infrastructure to join our internet-scale intelligence and managed security operation. The successful candidate may work remotely if not located near the NYC or College Park, Maryland office. Qualifications for the MSS Client Project Manager: Strong client and project management skills Experience with security platforms such as SIEM (Splunk preferred), Vulnerability scanning solutions, and EDR agent solutions Experience with managing projects in TCP/IP and cloud-based networks Prefer some experience in a SOC or MSS operation. BS/BA in Computer Science, Engineering or relevant field experience. What you will do as a MSS Client Project Manager: Guide clients through installation and support process of managed security services Generate supporting documentation based on information gathered during deployment Iterate with clients to finalize instrumentation design and generate bill of materials. Collaborate with clients to requisition, ship, install, and configure equipment on client premises by managing internal technical resources. Assist client transition to steady operations Ideal candidates will: Thrive in our small, fast-paced, product-driven environment Collaborate with teams from across the organization Deliver features and fixes on tight schedules and under pressure Create processes that are maintainable, flexible and scalable Define and follow a disciplined development and engineering workflow Demonstrate ownership of tasks with escalation as needed Be a subject matter expert in one or more of the technologies employed Relentlessly push for successful customer outcomes Possess a strong interest or background in cyber security General responsibilities include: Contribute to all stages of MSS architecture lifecycle, including service ideation, requirements gathering, architecture, design, implementation, testing, documentation, and support. Refine our MSS methodology based on industry best practices with continuous feedback and well-defined metrics to drive improvement Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and MSS best practices Ensure procedural issues are quickly resolved and help implement strategies and solutions to reduce the likelihood of recurrence Identify competitive offerings and opportunities for innovation including assessments of risk/reward to the company. About BlueVoyant At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability! Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200 and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest and Latin America. All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.