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Gartner Market Guide for Managed Detection and Response Services

MDR services offer turnkey threat detection and response via modern, remotely delivered, 24/7 security operations center capabilities and technology. Security and risk management leaders should use this research to determine whether MDR is a good fit with their operational security requirements.

Key Findings:

  • The number and variety of MDR providers continues to grow rapidly in an established, but competitive market.
  • Buyers are challenged to differentiate among the variations in delivery approaches and technologies used by MDR service providers.
  • The acceptance of active responses, such as containing or disrupting a threat, by MDR customers is increasing.
  • However, adoption varies according to the trust level with the provider, the customer’s geography, the organization’s size and the maturity of security operations.
  • Coverage for cloud services, such as software as a service and infrastructure as a service, has improved during the past 12 months; however, it is still a work in progress for many MDR service providers.

 

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